Please cancel your trip if you have any of the following symptoms - including cough, fever, shortness of breath, runny nose or sore throat.

Alberta has restricted gatherings of more than 50 people in order to reduce the spread of the virus.  We are encouraging campers to maintain social distancing of 2 meters in gatherings of less than 15 people.

There is  space to input all of your campground policies.  Many campground managers have a full page of policies, and we have let the appropriate amount of space in this feature to accomodate even the most lengthy list of the "do's and don't" at your location.  It is much better to have this section complete with everything you can think of so that nobody is surprised when they arrive at your campground.

Just to demonstrate the space available for this feature, here is a list of things to consider:

1. Quiet times

2. Music

3. Firepit usage

4. Shower facility hours

5. Store hours

6. Pool hours

7. When the front gate opens and closes

8.  Guests to the campground/campsites

9.  Checkin/Checkout

10.  Use of laundry facilities

11.  Expulsion for mistreatment of campground employees

12.  Supervision of children at the playground.

etc., etc., etc.

Here is where you will put your terms and conditions for use of the campground

As well as bylaws

And any other information that needs to be conveyed to the camper

It is better to have everything here

You should also include your cancellation policy at the very top so that the campers are aware.

Don't be shy...place EVERYTHING you can think of in this box.  There is lots of room.

CANCELLATIONS/ALTERATIONS: 
There are no refunds for inclement weather, late arrivals, or early departures. 
Bookings cannot be amended within 3 days of arrival. 
For any changes or cancellation to this reservation, you much contact the campground directly at office@villageofcarbon.com or phone (403) 572-3244 
“No Shows” will not be refunded under any circumstances. 
If you wish to cancel your reservation and receive a refund, we require a notice of a minimum of 3 business days (with Noon being the starting time). All cancellations will be subject to a $5 service fee. There will no exceptions, regardless of the circumstances, so please see the examples below. 
Example 1:You have a reservation for a long weekend (Friday, Saturday, and Sunday nights). On Tuesday, you have a family emergency and you know that you will not be able to go camping that weekend. If you contact the Village of Carbon by telephone or email before Tuesday at noon, you will qualify for a refund. This allows 3 complete business days before the Noon check in time at the campground on Friday. If you call at any time after 12:00 p.m. (Noon) on the Tuesday, you will not receive any refund. No exceptions. 
Example 2: You have a reservation that starts next Tuesday. On Thursday you decide that you have to cancel your reservation. If you contact the Village of Carbon by telephone or email before Thursday at noon, you will qualify for a refund. This allows for 3 business days notice (Friday, Monday, and Tuesday) before the noon check in on Tuesday. If you call at any time after 12:00 p.m. (Noon) on the Thursday, you will not receive any refund. No exceptions.