Terms and Conditions


These Terms and Conditions ("Terms") govern your relationship with http://campreservations.ca website (the "Service") operated by CR.CA Ltd ("us", "we", or "our").  Please read these Terms and Conditions carefully before using the Service.


Your access to and use of the Service is based on your acceptance of and compliance with these Terms. These Terms apply to all travelers, visitors, users and others who access or use the Service.  By accessing or using the Service you agree to be bound by these Terms and accept all legal consequences. If you do not agree to these terms and conditions, in whole or in part, please do not use the Service.

 

Services

If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.


You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.


By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.


Content


Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for the Content that you post to the Service, including its legality, reliability, and appropriateness.  Unless otherwise specified, you may not reproduce materials on this site, in whole or in part, for the purposes of commercial redistribution without prior written permission from us.


By posting Content to the Service, you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. You retain any and all of your rights to any Content you submit, post or display on or through the Service and you are responsible for protecting those rights. You agree that this license includes the right for us to make your Content available to other users of the Service, who may also use your Content subject to these Terms.


You represent and warrant that: (i) the Content is yours (you own it) or you have the right to use it and grant us the rights and license as provided in these Terms, and (ii) the posting of your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person.

 

The information may be shared with web hosting services, under contract with us. Such information may be used for communications and information technology statistical purposes, audit, evaluation, research, planning and reporting.

Some of the content on this site may be subject to the copyright of another party. Where information has been produced or copyright is not held by us, the materials are protected under the Copyright Act, and international agreements. Also we are not responsible for the content on our links or an specific campground site.

 

Information on individuals who complete a reservation transaction using our reservation system is used by our employees, client campgrounds and partners who need to know the information in order to respond to your request or to ensure the security of this system. We do not disclose this information to anyone outside our company or related to the business. Nevertheless the information may be shared with appropriate police authorities if suspected criminal activities are detected.


We reserve all rights to block or remove communications or materials that we determine to be: (a) abusive, defamatory, or obscene; (b) fraudulent, deceptive, or misleading; (c) in violation of a copyright, trademark or, other intellectual property right of another or; (d) offensive or otherwise unacceptable to us in our sole discretion.


You acknowledge that, by providing you with the ability to view and distribute user-generated content on the Service, we are merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the Service.

 


Accounts


When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service and the cancellation of any and all reservations made through our service, which will be subject to the fees explained in detail in the “Cancellation Policy” section.

You may not create multiple Traveler Accounts using different email addresses that are controlled by yourself or members of your immediate household.  Doing so will constitute a breach of these Terms and will result in the immediate termination of your account(s) on our Service and the cancellation of any and all reservations made through our service, which will be subject to the fees explained in detail in the “Cancellation Policy” section.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

Session cookies are used as an integral part of the identification process for our online applications. This is for security purposes to determine that you are who you say you are and to provide you with your confidential account information during an online session.

You agree not to disclose your password to any third party. You must notify us immediately by email (info@campreservations.ca) upon becoming aware of any breach of security or unauthorized use of your account.  We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.


You may not create a Traveler Account using an email address of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

We may suspend, disable, or delete your account (or any part thereof) if we determine that you have violated any provision of this Agreement or that your conduct or content would tend to damage our reputation and goodwill. If we delete your account for the foregoing reasons, you may not re-register for our Services. We may block your email address and Internet protocol address to prevent further registration.

 

Pricing and Purchases

We reserve the right to change products and product pricing at any time. We also reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

All costs incurred through the use of this online reservation system must be paid at the time of the transaction by an individual who is over the age of sixteen (16).

A unique booking ID will be provided at the end of each completed reservation. If you do not receive a booking ID, your reservation is not complete.

 

Accuracy of Information

Occasionally there may be information on the Website that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, availability, promotions and offers. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Website or on any related Service is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information on the Website including, without limitation, pricing information, except as required by law. No specified update or refresh date applied on the Website should be taken to indicate that all information on the Website or on any related Service has been modified or updated.

 

Policy for Changing Reservation(s)

If you wish to cancel your reservation and receive a refund, you must email bookings@campreservations.ca and the request will be processed within 15 business days.  We require a notice of a minimum of 3 business days (with Noon being the starting time) in order for you to qualify for a refund.  All cancellations will be subject to a 3% transaction charge plus a $5 service fee.  There will be no exceptions, regardless of the circumstances.  (Please see our “Camper FAQ’s” on our web page for examples.)

If you wish to change campsites (but stay for the same dates), or change the dates of the stay (but for the same number of days), it is highly recommended that you make another booking with our online system, then email bookings@campreservations.ca to cancel the reservation that you do not want to keep and we will refund all of your credit card charges associated with the cancelled reservation.  If you want Camp Reservations Canada to change the booking for you, email us at bookings@campreservations.ca and we will attempt to change the reservation for you.  Please note that as this is a real time online system, there is the possibility that someone else will have taken your desired campsite/dates by the time we are able to process your request.  We will process the request within 3 business days.

If you wish to add days to your stay, you will have to make another reservation on our system.  Camp Reservations Canada does not have access to your credit card information to make new purchases, only to make refunds.  You may also attempt to telephone the campground directly and get them to make a manual reservation for you, at which time they will charge you for the additional day(s).  Please note that as this is a real time online system, there is the possibility that someone else will have taken your desired campsite/dates by the time the campground is able to process your request.

 

Resolution of Booking Issues

In the event of issues with bookings such as “double bookings”, we maintain the sole and exclusive right to resolve the issue at our sole discretion, which includes the right to cancel a traveler’s reservation(s).  We will do our best to accommodate all travelers in a suitable campsite for the desired dates, but receiving a confirmation email for a reservation for a particular campground and particular campsite for particular dates is in no way a guarantee that you have the exclusive right to utilize that reservation.


Links to Other Web Sites

The Service may contain links to third-party web sites or services that are not owned or controlled by CR.CA Ltd.  CR.CA Ltd has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that CR.CA Ltd shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.


Termination
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach the Terms.


All provisions of the Terms shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.


Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

 

Liability

We are committed to providing a secure online reservation system that respects your privacy and we take every reasonable step to ensure your information is protected.  Nevertheless, in the event of a cyber attack, or other similar malicious events, we are only responsible for the transactions completed and verified on our online systems and backups.

 

Indemnification  

We assume no responsibility whatsoever for any activities, accidents, restriction of access, lack of services, and any issues that occur at the campground’s physical location, including any dissatisfaction you may have.

All users of this online reservation system agree to indemnify and hold harmless CR.CA and its respective directors, shareholders, affiliates, officers, agents, employees, and permitted successors and assigns against any and all claims, losses, damages, liabilities, penalties, punitive damages, expenses, reasonable legal fees and costs of any kind or amount whatsoever, which result from or arise out of any act or omission of the indemnifying party, its respective directors, shareholders, affiliates, officers, agents, employees, and permitted successors and assigns that occurs in connection with these Terms and Conditions.

 

Governing Law

These Terms shall be governed by, and interpreted and enforced in accordance with, the laws in the Province of Alberta and the laws of Canada, as applicable.

If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, then any remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements, oral or otherwise, regarding the Service.

 


Changes
 

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.


By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please stop using the website and the Service.


Contact Us

If you have any questions about these Terms, please contact us at info@campreservations.ca