"Reservation Payment and Cancellation Policy
100% full payment required at reservation.
Cancellation of 2 weeks (14 calendar days) or more to arrival date - Refund Amount: Total less one night stay. 
Cancellation of more than 1 week (8 calendar days or more) prior to arrival - Refund Amount: 50% of reservation fee
Cancellation of less than 1 week (7 calendar days or less) prior to reservation - -Refund Amount: No refund.
 

Site Check In and Check Out
Check-in: Any time after 3:00 p.m., notice required if check in is going to be after 7:00p.m. so that arrangements can be made for a late check in.
Liability waiver is signed at time of check in.
Checkout: 11:00 a.m.
**Note: Any people above those listed as renters are considered visitors and must check in with office and
pay visitor fees. Only day visitors permitted for site rentals.

In Resort Transportation Policy
Our priority is the safety of everyone at the resort, the following rules are implemented to ensure that everyone’s visit here maintains that priority. Vehicle speeds in resort are to be at a crawl for the safety of children and adults who may be moving about the resort. The use of ATVs are permitted in the resort to get to local trails, etc. HOWEVER, the use of ATVs is not permitted to move between cottages or sites. If you wish to use a golf cart or scooter that is permitted. However, we are a small resort and if you wish to visit your neighbour using your ATV to do so is not permitted.
Vehicles are to stay on the designated roads, unless parked at your site. Trips in and out of the park should
be kept at a minimum in order to protect drainage tile, the safety of people around the park, and
maintenance of the grounds/lawns.

One vehicle and camping unit per transient site.

Garbage Policy
You are required to manage your own garbage. We prefer cardboard to be burned at the community firepit All garbage to be deposited in garbage bin at the entrance of the resort. No garbage other than regular household waste. Any items, such as broken chairs, carpets, etc, must be taken home to be
disposed of.

Noise Policy
Quiet hours are from 11:00 p.m. to 9:00 a.m. Noise is to be at a minimum in respect of your fellow campers.

Other Rules
Boats
Boats at the dock are the property of the boat’s owner, please stay away other people’s boats.
For those renting boats, a Pleasure Create Operator Card is mandatory and must be provided upon check in.
No fishing from the docks.

Other
You are not permitted to cut down live trees.
Please be respectful of others in the resort, both seasonal or transient campers and cottage renters.
No fireworks.
Please ensure children are supervised at all times. Glen Haven Resort is not liable for any injuries that occur.